Effective Date: 1st December 2024
At Car N Rentals, we understand that plans can change. This Cancellation Policy outlines the terms and conditions for canceling car rental reservations. We aim to offer fair and transparent policies to ensure your experience is stress-free.
If you need to cancel or modify your reservation, please contact us at info@carnrentals.com or call our toll-free number +1-866-441-2678.
All cancellations must be made through our website, customer support email, or phone line. The cancellation terms vary depending on how far in advance you cancel and the rental provider's specific conditions. We will clearly communicate any applicable fees during the booking process.
Free Window: Most bookings can be canceled without penalty up to 24–48 hours before the scheduled vehicle pick-up time. This window may vary depending on the rental provider and will be specified at the time of booking.
If you cancel your booking after the free cancellation window has passed, you may be subject to a cancellation fee. This typically equals one day's rental cost or a percentage of the total rental price, depending on the provider's terms.
If you fail to pick up your vehicle without canceling in advance, you will be considered a "no-show." In most cases, this results in a charge equivalent to one day’s rental or forfeiture of the entire booking amount, depending on the rental company’s policy.
If you return the vehicle earlier than the agreed rental period, refunds for unused rental days are typically not issued. However, this may vary depending on the provider. Please refer to your rental agreement for specific details.
Timelines: Refunds for eligible cancellations are typically processed within 7–14 business days to your original payment method. Refund times may vary depending on your bank or payment provider.
Partial Refunds: If only part of the rental is eligible for refund (e.g., due to late cancellation or early return), the amount will be calculated based on the rental company's policy.
To cancel your booking, please:
Email us at info@carnrentals.com with your booking reference and cancellation request.
Call us at +1-866-441-2678 to speak with a customer service representative who can assist you with the cancellation process.
We recommend purchasing travel insurance to protect your car rental booking against unexpected events, including illness, accidents, or travel delays that could affect your reservation. Insurance may cover cancellation fees depending on your plan.
In circumstances beyond our control (such as natural disasters, government restrictions, pandemics, etc.), Car N Rentals will do its best to work with you and the rental provider to provide flexible options. However, rental provider policies may still apply.
Car N Rentals reserves the right to modify this policy at any time. Updated versions will be posted on our website and will apply to all bookings made after the effective date of the change.